Crisis Communications & Management: Just The Role Of PR?
In today’s business environment, organisations need to be prepared for a wide range of potential crises. These range from extreme weather conditions, product recalls, corporate malfeasance, cyberattacks or even acts of terrorism. The only thing that will be certain is that a crisis will hit without warning. Regardless of how
The Relationship Between BCM, DRP And Crisis Management
To determine the relationship between Business Continuity Management (BCM), Disaster Recovery Planning (DRP) and Crisis Management, these first need to be defined. BCM is the process of planning for disruptive incidents so that any damage and down time resulting from the incident, will not have extensive impact on the business.
Why You Should Spend More Time Thinking About Crisis Communication And Management
Crisis Communication and Management (CCM) is a critical element of Enterprise Governance, and is the only time the Board gets involved directly with the communications function of the organisation. This is because CCM is about brand protection, and the Board is, first and foremost, the ambassador of its brand. The
Enterprise Risk Management and Covid-19: It isn’t Where, When or Why, it’s How we’ll get through this
If anyone had doubts about what a pandemic would look like, those doubts have been completely demolished in the past few months. Covid-19, the novel Coronavirus, has swept through the world like the proverbial Angel of Death, striking down high and low indiscriminately, decimating populations literally by the hundreds of
What constitutes a crisis, and when is crisis communication called for?
What constitutes a crisis, and when is crisis communication called for? Any incident can potentially escalate into a crisis – ranging from natural disasters to product recalls, terrorism, or even saying something inappropriate, albeit in jest, that becomes a full-blown PR crisis! Because businesses never know when they will have
A Proactive Brand Is A Resilient Brand
Being proactive means being prepared, and being prepared shows good management and a firm grasp of the risks your business faces. In an environment that is increasingly volatile, proactiveness actually prepares the business for much more than just an emergency. Consider this: when a crisis hits, does it affect just one
Befuddled by crisis management mumbo-jumbo?
Businesses are often so intent on operations that crisis management may never even enter the conversation at Board or senior management level. Yet, crisis management is exactly what is required in the event of disruptions. Even the least of this, if not appropriately managed, could rapidly escalate to disastrous proportions
Business continuity management is about preparing to deal with the inevitable
Every business needs a contingency plan because in today’s uncertain environment, the only sure thing is that sooner or later, the organisation will come face to face with adversity. It could take the form of the coronavirus, a natural disaster like an earthquake, flood or tsunami; systems could be hacked,