To determine the relationship between Business Continuity Management (BCM), Disaster Recovery Planning (DRP) and Crisis Management, these first need to be defined. BCM is the process of planning for disruptive incidents so that any damage and down time resulting from the incident, will not have extensive impact on the business.
There is no shortage of examples of what to do when a crisis hits. From stepping up to the plate and taking responsibility for a major product recall, to some spectacular instances of what not to do when your company is grappling with a major oil spill, there are any
What happens when an organisation realises it’s in a predicament? The usual response is to move to contain damage, assure shareholders that the incident is being appropriately managed, and (hopefully) recoup losses. In these situations, the first moves are to contain, command and control. The fourth C is communicate –
Businesses are often so intent on operations that crisis management may never even enter the conversation at Board or senior management level. Yet, crisis management is exactly what is required in the event of disruptions. Even the least of this, if not appropriately managed, could rapidly escalate to disastrous proportions