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Business Continuity Manager (BCM®)

Today, the frequency and severity of weather-related events seem to be increasing and reliance on a complex network of technology and supply chains is expanding. Both trends leave businesses susceptible to a variety of existing and emerging risks. Managing these risks by developing a business continuity strategy is key to the survival of any organization.
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About Business Continuity Manager (BCM®) Certification

The Business Continuity Manager (BCM®) certification builds on the Business Continuity Leader (BCL®) certification and covers advanced-level considerations. This program will build on BCM fundamentals while providing you with the complex body of knowledge required not only to identify potential threats to your organization, but also to manage their impacts on business operations.

As a Business Continuity Manager, you will need to have the skillset to prepare your organisation for emergencies, audit BCM® processes, and implement an approach of continuous improvement in your organisation.

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In-person, virtual training
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3 modules over 3 Days
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24 CPE hours

Certification Modules

To become fully certified, participants will have 3 years to complete all training modules. Registration for individual training modules is also available.

Fundamental to a successful business continuity management system that makes the organisation resilient to disaster is the application of the elements of emergency management. The lack of a coordinated response can result in regulatory and civil liability to the organization and can also result in the loss of customers and reputational damage.

The design of this module is geared towards preparing and training organisations for emergencies and the hazards to be aware of when an emergency occurs. Participants will be guided on best practice emergency management frameworks and processes, practical hazard identification and mitigation measures as well as components of the preparedness lifecycle. The syllabus includes instructions on how to produce the emergency response program and plan and the Emergency response team’s roles and responsibilities. Critical to the co-ordination of all of this is the Emergency Operations Center (EOC) which participants will study as well as the critical role of communications. The content also includes guidance on designing, developing, and delivering the relevant awareness and training programs to ensure buy in and the overall success of the program.

When an event threatens the integrity of business operations, you have a crisis on your hands. Every organization is vulnerable to crises. A crisis communications plan is an important component of any disaster plan. It can act as a guide to help you quickly contain the crisis and recover from its impact. The days of playing ostrich – burying you head in the sand and hoping the problem goes away – are gone. You can try, but your stakeholders will not be understanding or forgiving. If you don’t prepare, you will incur more damage. Experience demonstrates that organizational leadership often does not understand that in the absence of adequate internal and external communications, operational response will break down. Stakeholders will not know what is happening and quickly become confused, angry, and negatively reactive; the organization will be perceived as inept, at best, and criminally negligent, at worst. The length of time required to bring full resolution to the issue will be extended, often dramatically, and the impact to the financial and reputational bottom line will be more severe.

This program takes BCM Professionals through the fundamental concepts on how to put together a proper plan, the agencies you need to work with in these situations and how you should communicate to the general public. It also demonstrates how the principles covered during the program will guide them in not just surviving the onslaught of any crisis, but emerging after the crisis with a stronger business and wiser team.

The purpose of a BCM audit is to identify any inconsistencies in BCM processes which might inhibit the BCMS from achieving its intended outcomes. It helps ensure not only the effectiveness of the plan but whether the plan is up-to-date and capable of dealing with all threats and opportunities. Ensuring your organisation can recover effectively from any disaster is a basic business requirement. The construct of this program grounds participants in all of the components, scope, elements, types and principles of BCM audits. The content also covers the fundamentals of Disaster Recovery Planning (DRP) as distinct from BCM and guides participants through the full DRP process including planning, mapping business functions to infrastructure, all the way through to backups and data recovery options and how to prepare the DRP.

In addition to providing guidance on BCMS performance evaluation and metrics, the design of the program also provides guidance on continuous improvement and Lean methodologies as processes and methodologies to ensure the sustainability of the various programs and to promote improvement initiatives and innovation within the BCMS. Continuous improvement is the vehicle that will help us to identify tangible improvements. The improvements could lead to enhanced business performance through cost reduction, productivity and process efficiency.

Fundamental to a successful business continuity management system that makes the organisation resilient to disaster is the application of the elements of emergency management. The lack of a coordinated response can result in regulatory and civil liability to the organization and can also result in the loss of customers and reputational damage.

The design of this module is geared towards preparing and training organisations for emergencies and the hazards to be aware of when an emergency occurs. Participants will be guided on best practice emergency management frameworks and processes, practical hazard identification and mitigation measures as well as components of the preparedness lifecycle. The syllabus includes instructions on how to produce the emergency response program and plan and the Emergency response team’s roles and responsibilities. Critical to the co-ordination of all of this is the Emergency Operations Center (EOC) which participants will study as well as the critical role of communications. The content also includes guidance on designing, developing, and delivering the relevant awareness and training programs to ensure buy in and the overall success of the program.

When an event threatens the integrity of business operations, you have a crisis on your hands. Every organization is vulnerable to crises. A crisis communications plan is an important component of any disaster plan. It can act as a guide to help you quickly contain the crisis and recover from its impact. The days of playing ostrich – burying you head in the sand and hoping the problem goes away – are gone. You can try, but your stakeholders will not be understanding or forgiving. If you don’t prepare, you will incur more damage. Experience demonstrates that organizational leadership often does not understand that in the absence of adequate internal and external communications, operational response will break down. Stakeholders will not know what is happening and quickly become confused, angry, and negatively reactive; the organization will be perceived as inept, at best, and criminally negligent, at worst. The length of time required to bring full resolution to the issue will be extended, often dramatically, and the impact to the financial and reputational bottom line will be more severe.

This program takes BCM Professionals through the fundamental concepts on how to put together a proper plan, the agencies you need to work with in these situations and how you should communicate to the general public. It also demonstrates how the principles covered during the program will guide them in not just surviving the onslaught of any crisis, but emerging after the crisis with a stronger business and wiser team.

The purpose of a BCM audit is to identify any inconsistencies in BCM processes which might inhibit the BCMS from achieving its intended outcomes. It helps ensure not only the effectiveness of the plan but whether the plan is up-to-date and capable of dealing with all threats and opportunities. Ensuring your organisation can recover effectively from any disaster is a basic business requirement. The construct of this program grounds participants in all of the components, scope, elements, types and principles of BCM audits. The content also covers the fundamentals of Disaster Recovery Planning (DRP) as distinct from BCM and guides participants through the full DRP process including planning, mapping business functions to infrastructure, all the way through to backups and data recovery options and how to prepare the DRP.

In addition to providing guidance on BCMS performance evaluation and metrics, the design of the program also provides guidance on continuous improvement and Lean methodologies as processes and methodologies to ensure the sustainability of the various programs and to promote improvement initiatives and innovation within the BCMS. Continuous improvement is the vehicle that will help us to identify tangible improvements. The improvements could lead to enhanced business performance through cost reduction, productivity and process efficiency.

Eligibility Criteria

Only applicable to those seeking a full certification. There are no eligibility requirements for individual modules. 

A degree-holder (or its equivalent, and above) with at least 3 years relevant working experience OR with BCL® qualification OR a non-degree holder with at least 10 years relevant working experience OR with BLC® qualification.

Who Should Get Certified?
  • Internal Audit and Assurance professionals
  • C-Level executives and head of departments who are decision-makers in their organisations
  • Risk management professionals
  • Non-risk management professionals working in Corporate Planning, Strategy, Governance, Compliance, Operations, Investment, Treasury, Product Development, Regulators, Legal, Quality, Environmental Health & Safety, Project Management, Insurance, Underwriting, and other related areas.
Assessment

To become fully certified, participants will be assessed based on following criteria:

  1. Attendance and Participation in Class
  2. Multiple Choice Examination
  3. Case Study
BCM® Graduates of 2020

Proven Benefits Of Being Business Continuity Manager (BCM®) Certified

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Recognition as a certified and qualified business continuity manager
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Include yourself into a new network of like-minded risk professionals
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Improve career opportunity- pay boost, promotion & job portability
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Acquire the ability to make informed decisions
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Enhance your professional credibility within your own network

Download Business Continuity Manager (BCM®) brochure for more details

Unlock your career potential with the Business Continuity Manager (BCM®) certification. Find out how in our brief, informative brochure.

Download Brochure

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