Allan Lee is the Director of Consulting Services at Friday Concepts (International) as well as being a BCM faculty member at the Institute of Enterprise Risk Practitioners. An electronics and electrical engineer by qualification, Allan began his career with Motorola in Illinois with their R&D team before moving into supply chain. He then moved to Dell in Texas as their supply chain director. Allan spent more than 19 years working with Fortune 500 multinational organizations before returning to Asia. His business and consulting experience encompasses Business Continuity Management, Lean Six Sigma, Project Management and Risk Management. In 2010, he was also invited as a key content contributor in the National Key Economic Area (NKEA) Transformation Program developing the New Economic Model (2010) sponsored by the Prime Minister’s Department.
Allan’s experience includes heading British American Tobacco’s Global Quality for its shared services. Besides being their process expert, he also led the audit and regulatory function to review their business resilience and disaster recovery. He ensured the shared services’ ability to recover its business functions through management of people, processes and technology to meet the shared services’ responsibilities to its stakeholders. He worked with the global Head of Shared Services team to identify, analyze and develop business continuity strategies to ensure operational readiness.
In the Oil & Gas sector, Allan consulted for Shell’s Finance Shared Services in the Philippines and BP in Indonesia, Australia and New Zealand reviewing and improving their site’s business continuity. Besides reviewing and enhancing BP’s business continuity primarily the movement of their personnel to and from the refinery, and blast zone in the refinery, he was instrumental in converting BP’s platform in Indonesia and designed the business continuity for their unmanned platform. He also worked with BP’s senior management in Australia and New Zealand to define exercise scenarios and using them to build exercise materials and facilitating realistic and challenging exercises. He also consulted for BP’s downstream business in Australia and New Zealand, and worked on the continuity of their supply chain from the hub terminal through the introduction of a localized business control environment for Operations as well as the wider strategy for Operational Risk.
In BHP Billiton, Allan consulted its Finance Shared Services for their keys sites in Australia, Malaysia and South Africa conducting Business Impact Analysis, Risk Assessments, developing plans and recovery strategies to identify gaps in their business continuity, and coaching their cross functional business continuity response teams. He designed and prepared metrics on availability, readiness and risks. With Citibank in London and Poland, he designed, developed and rolled out Citibank’s Anti-Money Laundering quality program and oversaw the creation of the risk register covering all business risk, and track required remediation and controls.
Initially, approached by the Port of Tanjung Pelepas in Malaysia to design and roll out their Process Improvement function and setting up the Project Management Office for the port, Allan coordinated the business continuity scope, developed the RFP document, designed and rolled out the overall disaster recovery plans for each critical system of the organization. He also evaluated the functional continuity infrastructure and systems requirements for corporate compliance.